Proxibid System Requirements

PC Users

MAC Users

Please note, that Proxibid does not officially support the iOS system, which includes the Apple iPhone and iPad devices for our live bidding application.

Internet Connection

To bid in a live auction you must have a high-speed Broadband connection with low-latency and guaranteed bandwidth.
3G and 4G connections are not recommended, but latency is the greatest factor in determining meeting minimum requirements for using any Internet connection.

Your Internet Ping rate must register at 500ms or less.

To watch/listen to the live audio/video feed you must have an up/down rate of .5Mbps.

To test your internet connection visit www.speedtest.net.

Internet Browsers

To ensure we remain PCI compliant, APN is making important updates. Effective January 1, 2016, only the following web browsers will be compatible with Proxibid and APN. Please ensure you are using one of the following web browsers to ensure you can bid and buy with confidence on Proxibid:

Internet Explorer: 11 & Edge

Download and install Internet Explorer 11

Enable SSL Versions TLS 1.1 & 1.2

1. Open Internet Explorer
2. Click Alt T and select "Internet Options".
3. Select the "Advanced" tab.
4. Scroll down to the "Security" section.
5. Locate and check "Use TLS 1.1 and TLS 1.2".
6. Then, press the "OK" button.

Chrome: 41, 42 & 43

Download and install Chrome

Enable SSL Versions TLS 1.1 & 1.2

1. Open Google Chrome
2. Click Alt F and select "Settings".
3. Scroll down and select "Show advanced settings…"
4. Scroll down to the Network section and click on "Change proxy settings…"
5. Select the "Advanced" tab.
6. Scroll down to the "Security" section.
7. Locate and check "Use TLS 1.1 and TLS 1.2".
8. Then, press the "OK" button.

Firefox: 36, 37 & 38

Download and install Firefox

Enable SSL Versions TLS 1.1 & 1.2

1. Open FireFox
2. Type in "about:config" in the URL bar and press Enter
3. Scroll down to "security.tls.version.max" and press enter
4. Set the value to 3
5. Then, press the "OK" button

Safari: 7 & 8

Download and install Safari

If you are using Safari version 7 or greater, TLS 1.1 & 1.2 are automatically enabled.

Please note the following operating systems are no longer supported by Proxibid and APN: Windows XP and Windows Vista

Mobile Device Support

Proxibid's mobile site supports the following operating systems, devices, and browsers:

Mobile Operating Systems:

iOS

Android

Windows Mobile

Mobile Devices:

Apple iPhone 5

Apple iPhone 5s

Apple iPhone 6

Apple iPhone 6s

Apple iPhone 7

Apple iPhone 7+

Motorola Droid Turbo

Motorola Droid Turbo 2

Motorola Droid Ultra

Samsung Galaxy Note 4

Samsung Galaxy Note 5

Samsung Galaxy S4

Samsung Galaxy S5

Samsung Galaxy S6

Samsung Galaxy S7

Samsung Galaxy S7 Edge

Browsers:

iOS: Safari

iOS: Chrome

Android: Chrome